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Nanit Australia is proudly distributed by Coolkidz Australia, giving you local support, warranty assistance and spare parts from our Melbourne team.
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Talk to our Melbourne team
Monday to Friday, business hours AEST/AEDT.
1300 722 302Support portal
Warranty claim, return or general enquiry
Start a request and we will guide you through it.
Start a requestAnswers
Frequently asked questions
Setup, subscriptions, Wi-Fi and more.
Browse FAQsDelivery
Shipping & delivery
Dispatch times, costs and coverage.
See shipping infoWarranty
Warranty information
1-year warranty, Australian Consumer Law.
See warrantyReturns
Product returns
30 days from receipt, unused and in original packaging.
Start a returnOur Melbourne team replies within 1 to 2 business days.